Printshop USA guarantees the highest quality product at a fair price –
|Customers must notify Printshop USA within 30 days of the order delivery date to report any defects discovered in the ordered product.|
|All complaints must be originated with an email sent to firstname.lastname@example.org describing the nature of the defect and include photos showing the defect.|
|Our quality specialists will investigate to determine the cause of the issue.|
|Should the claim be approved, the entire order must be returned to Printshop USA within 10 days of the claim approval in order to qualify for a refund or free reprint.|
|We will work together to find an agreeable resolution by:|
Turnaround time is measured in business days. Saturday, Sunday, and any observed holidays during which we are closed will not be considered production days. Turnaround time does not include shipping transit time.
|Please note that we are not responsible for delays or defects that are beyond our control such as: